Bank of Khyber (BoK) – Senior Hiring 2025

Overview

The Bank of Khyber is inviting applications from experienced professionals for two senior leadership roles. The search targets candidates with a strong track record in service quality (banking/financial services) and software engineering leadership (enterprise systems in regulated environments). Shortlisted applicants will be contacted for interviews; no TA/DA is admissible.


Role details

1) Head Service Quality Division

  • Location: Head Office – Peshawar
  • Grade: VP to SVP-I
  • Reporting line: Managing Director / CEO
  • Mandate (as indicated in the notice): Overall leadership of the bank’s service quality function. Detailed responsibilities and eligibility criteria are provided on BoK’s careers page.

2) Head Software Development Department

  • Location: Islamabad / Peshawar
  • Reporting line: Chief Information Officer (CIO)
  • Mandate: End-to-end leadership of software development for BoK’s technology stack. Full job description and requirements are available on the careers portal.

For both roles, please review the comprehensive Terms of Reference (TORs) and eligibility on the official BoK website before applying: www.bok.com.pk/careers


How to apply (choose one method)

  1. Online (preferred):
    • Visit www.bok.com.pk/careers
    • Open the relevant vacancy, complete the online form, and upload your CV and required documents.
    • Tip: On some pages, an “Apply Online” link appears at the bottom—scroll to the end if you don’t see the button immediately.
  2. Postal / Courier:
    • Send Curriculum Vitae + Cover Letter to:
      Head Human Resourcing Division
      5th Floor, BOK HO Tower, 24-The Mall, Peshawar Cantt
    • Clearly mention the position title on the envelope.
  3. Email:
    • Email your CV/Resume to careers@bok.com.pk
    • Use a clear subject line, e.g., “Head Service Quality Division — Application” or “Head Software Development Department — Application.”

Application deadline for all methods: Saturday, September 20, 2025
Only shortlisted candidates will be contacted for interview.


Document requirements & important notes

  • Degrees: If your highest qualification is from a foreign university, bring the HEC equivalence certificate at the time of interview to validate credentials.
  • Merit-based selection: All candidates are treated strictly on merit.
  • Equal opportunity: Persons with special needs are persuaded to apply. Women are strongly encouraged to apply.
  • No TA/DA for interviews.

Practical tips to strengthen your application

  • Tailor your CV to the role:
    • Head Service Quality: branch/service KPIs, VoC programs, turnaround-time improvements, complaint-to-resolution metrics, regulatory audit readiness.
    • Head Software Development: large-scale banking platforms, core banking integrations/APIs, secure SDLC, production incident KPIs (MTTR), team/portfolio size, cloud/on-prem modernization.
  • Quantify impact: e.g., “Reduced TAT by 28% across 120 branches,” “Delivered 30+ microservices with 99.95% uptime.”
  • Show governance: list compliance and audit interfaces (SBP guidelines, ISMS/ISO 27001 controls for tech role).
  • Reference alignment: highlight experience at VP/SVP level (or equivalent) and reporting to C-suite/Board committees where applicable.

Timeline at a glance

  • Apply by: Sep 20, 2025 (online, email, or courier)
  • Interview notices: Sent to shortlisted candidates only (via the contact details you provide)
  • Travel allowance: Not admissible (TA/DA not provided)

Quick FAQ

Q1: Can I apply to both roles?
Yes—submit a separate, role-specific application for each position (and ensure each CV is tailored).

Q2: Is online application mandatory?
No, but it’s preferred. You may also apply by email or courier (see methods above).

Q3: What should my email subject line be?
Use the exact role title, e.g., “Head Software Development Department — Application”.

Q4: Do I need to send original documents now?
No. Upload/attach scanned copies with your application. Originals/HEC equivalence (if applicable) will be checked at interview.

Q5: Who do these roles report to?

  • Head Service Quality Division: MD/CEO
  • Head Software Development Department: CIO

Final word

These are high-impact leadership opportunities at BoK. If your background maps to the respective mandates and seniority (VP–SVP for Service Quality; IT leadership for Software Development), finalize a targeted CV, verify your documents (especially HEC equivalence if needed), and submit before Sep 20, 2025 via your preferred channel.

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